Choosing the Right Extended Workbench Partner: A CTO’s Checklist

Sarah stared at her laptop screen at 11 PM, surrounded by empty coffee cups and vendor proposals scattered across her desk. As CTO of a mid-sized financial services company, she’d spent the last three weeks evaluating technology partners for their digital transformation initiative. The board wanted results, her team was stretched thin, and the market […]
Flexible but Not Fragile: Rethinking Resource Scalability in Automation

Picture this: Your automation program has been running successfully for months. The C-suite is impressed with the results, and suddenly, there’s demand to scale fast. Three major departments want automation solutions, and your best RPA developer just put in their two weeks’ notice, and the CIO is asking for a five-year automation roadmap by next […]
Breaking the Paper Trail: How Manufacturers Are Using RPA and AI to Modernize Without Replacing Legacy Systems

Every morning at 6 A.M., Sarah opens three different systems to check yesterday’s production reports. She copies numbers from a green-screen AS/400 terminal into Excel, manually checks them against PDF quality reports, and then re-enters everything into a modern dashboard for management. It takes her three hours. Every. Single. Day. Sound familiar? This is the […]
Extended Workbench as a Strategic Lever for Digital Transformation

Digital transformation has become the north star for organizations everywhere. Whether it’s a global bank racing to launch new mobile services, a healthcare provider improving patient experiences, or a manufacturer reinventing its supply chain, the race to go digital is universal. But here’s the hard truth: transformation requires skills, speed, and scale that most companies […]
AI-Powered Invoice Automation: A Primer

The modern finance landscape demands more than traditional invoice processing methods can deliver. Where manual approaches consume weeks to process invoices and cost $15 to $25 per transaction, AI-powered invoice automation completes end-to-end workflows in just a few minutes to hours while reducing costs to just $2.36 per invoice. This transformation extends beyond simple efficiency […]
What are the benefits of Automating Invoice Processing?

One of the most important aspects of running a business is maintaining accurate records of your finances. This includes keeping track of invoices and ensuring that they are paid on time. Traditionally, this has been a manual process that is time-consuming and prone to human error. However, automating invoice processing with Robotic Process Automation (RPA) […]
RPA in Insurance: Top Workflows That Can Overwhelm Without Automation

Author’s Note: This blog was originally published in March 2023 and has been updated to be fresh, accurate, and comprehensive. The insurance industry faces mounting pressure from regulatory complexity, evolving customer expectations, and increasing data volumes. Manual processes that once sufficed are now creating operational bottlenecks that threaten profitability and customer satisfaction. According to recent […]
How Extended Workbench Services Accelerate RPA Implementation

Organisations leveraging Extended Workbench (EWB) services can significantly reduce RPA implementation timelines while accessing specialised automation expertise without the traditional hiring bottlenecks. With an average hiring time for RPA positions of 45+ days and 25% attrition rates in the IT sector, EWB offers immediate access to certified professionals who integrate seamlessly into existing teams. The […]
What is Black Box AI? A Comprehensive Guide to Understanding Artificial Intelligence’s Hidden Mechanisms

Artificial intelligence has become deeply embedded in our daily lives, powering everything from smartphone facial recognition to personalized streaming recommendations. Yet many of these systems operate as black box AI—sophisticated algorithms whose internal workings remain mysterious even to their creators. Understanding black box AI is crucial for anyone navigating our increasingly AI-driven world, whether you’re […]
Intelligent Automation in Manufacturing: 3 Key Use Cases

The manufacturing floor at ZloTech Industries used to be a maze of paperwork, manual processes, and endless back-and-forth communications. Sarah, the operations manager, would spend hours each day tracking orders, processing invoices, and managing customer payments. Today, two years after implementing intelligent process automation, Sarah now oversees a streamlined operation, where automation has transformed how […]