Abstract
A leading global food manufacturer, recognized for its vast reach and impact in the industry, sought to optimize its operational processes to increase efficiency, reduce costs, and enhance decision-making across its global workforce. The company was facing challenges with numerous manual and repetitive tasks that consumed valuable employee time, making it difficult to maintain agility and responsiveness in a fast-moving market. The company recognized the need for a scalable solution that would automate these tasks and empower teams to drive improvements in productivity and innovation. This led to their decision to partner with RPATech and implementing Microsoft Power Platform as the cornerstone of their digital transformation.
The Problem
Despite the company’s success in the market, it struggled with operational inefficiencies that were holding back its growth potential. Manual tasks across various departments such as finance, operations, and human resources bogged down employees. These tasks often took up substantial time, preventing staff from focusing on higher-value activities and slowing down decision-making processes.
For example, approval workflows for investment projects were slow and cumbersome, requiring weeks of back-and-forth communication. Additionally, reporting and data analysis were tedious, with employees relying on outdated spreadsheets that didn’t offer real-time insights. With over 21,000 employees across the globe, the company needed a solution that could enable automation across various functions and give staff the tools to solve problems independently, without relying on IT resources for every change.
The company wanted a solution that:
- Reduced the time spent on manual processes
- Empowered employees to create their automated solutions
- Enabled faster decision-making with real-time insights
- Scaled across the global workforce without significant external development costs
The Solution
The company partnered with RPATech and decided to use Microsoft Power Platform to tackle these challenges. By adopting Power Apps, Power Automate, and Power BI, the company was able to digitize and automate critical workflows.
The solution enabled the company to:
- Automate routine tasks such as data entry, approvals, and reporting, significantly reducing manual work and errors.
- Improve visibility into key business operations with Power BI, offering real-time insights that helped the company make data-driven decisions more quickly.
- Create custom applications for various departments, allowing employees to build tools suited to their specific needs without waiting for IT to develop solutions.
With Power Automate, the company was able to streamline workflows, such as investment approvals, which had previously taken weeks. By automating these processes, employees could now execute approvals in just hours, accelerating project timelines and improving overall efficiency.
Microsoft Power Platform Services
Maximise Your Business Efficiency with Microsoft Power Platform
Build Custom Apps, Visualize and Analyse Data, Automate Workflows, and Create AI-Powered Chatbots with RPATech, Your Trusted Microsoft Power Platform Partner
Business Outcomes
The adoption of Microsoft Power Platform drove significant improvements in the company’s operational efficiency and cost savings, including:
- 7,000 Power Apps were created across departments, empowering employees to digitize and automate tasks tailored to their needs.
- 18,000 manual processes were automated, resulting in substantial time savings and a reduction in human error.
- 650 AI-powered agents were integrated into the operations, handling routine tasks, and providing intelligent insights for improved decision-making.
- The company saved tens of millions of dollars annually by eliminating the need for custom development services, reducing reliance on external IT support, and improving internal efficiencies.
- Investment approval times were reduced by 60%, enabling faster decision-making and enabling the company to act more quickly on opportunities.
